Privacy Policy

Effective date: March 19, 2026 · Last updated: August 21, 2026

Diving Moose Studios LLC ("Diving Moose Studios," "we," "us," or "our") built MoosePad with privacy at its core. This Privacy Policy explains what information MoosePad collects, how it is used, and the choices you have.

By using MoosePad, you agree to the practices described in this policy. If you don't agree, please do not use the app.

1. What MoosePad Does

MoosePad is a meeting note-taking app for iPhone, iPad, and Mac. It records audio, transcribes speech to text on your device using Apple's Speech framework, and generates AI meeting summaries. It can also answer questions about a meeting from its transcript. Summaries and answers are produced by a cloud AI service; see Section 3.

2. Information We Collect

Information stored on your device

The following data is created and stored on your device (or synced via your personal iCloud account):

• Audio recordings of your meetings (microphone input on all platforms; audio from other apps on Mac, iPhone, and iPad; see "System Audio Capture" below)
• Transcripts generated from speech recognition
• AI-generated summaries of your meetings (generated by a cloud AI service from your transcript text, then stored on your device; see Section 3)
• Notes you add during recordings
• Folder organization and meeting metadata (titles, dates, durations)

This data is stored only on your device and in your personal iCloud account. We do not keep a copy on our servers. When you generate a summary or ask a question, the transcript text is sent to a cloud AI service for processing and is not retained there; see Section 3.

Apple ID information

When you sign in with Apple, we receive the information you choose to share, which may include:

• Your name (or a name you choose to provide)
• Your email address (or an Apple-generated relay address if you choose to hide your email)

This information is stored on your device and in your iCloud key-value store. When you sign in, we also send your name and email address to our subscriber list, held in a cloud database (hosted by Supabase), so we can email you occasional product news and updates. You are added when you sign in. You can opt out at any time: turn off the email toggle in the app's Settings, or use the one-click unsubscribe link in any email. If you use Hide My Email, we only receive your Apple relay address, never your real one.

Subscription information

If you subscribe to MoosePad, payment is handled entirely by Apple through the App Store. We do not collect or store your payment details, credit card numbers, or billing address. We use RevenueCat to verify and manage subscription status. RevenueCat receives your App Store transaction information and an app-specific identifier so we can unlock paid features. It does not receive your meeting content.

Information we do NOT collect

To be clear, Diving Moose Studios does not collect or retain:

• Your audio recordings (audio never leaves your device)
• Stored copies of your transcripts or summaries (text is sent to the cloud AI only to generate a summary or answer, then discarded, not retained; see Section 3)
• Usage analytics or tracking data
• Location data
• Contacts or calendar information
• Device identifiers for advertising

3. How Your Data Is Processed

AI processing

MoosePad transcribes speech on your device using Apple's Speech framework, so your audio is never uploaded. Two features send text to a cloud AI service. Generating a summary sends the transcript and any notes you added during the meeting. Asking a question (the "chat" feature) sends the relevant transcript excerpts and your question. Both go over an encrypted connection, through our own endpoint hosted on Vercel, to the AI provider via the Vercel AI Gateway. Your audio is never sent. This text is used only to produce the summary or answer. We do not store it, and the AI provider does not use it to train its models. If you never generate a summary or use chat, no transcript text leaves your device.

System Audio Capture

On Mac, MoosePad can capture system audio playing from other apps on your device, such as a Zoom, Microsoft Teams, or Google Meet call, a YouTube video, or a podcast, so it can transcribe both sides of a conversation alongside your microphone. On iPhone and iPad, iOS does not provide other apps' live call audio to any app, so to capture a call you put it on speakerphone (picked up by the microphone); the optional screen broadcast can transcribe some apps' media playback but not live calls.

• Audio only: Only audio is captured. No screen content, images, video, notifications, or visual data of any kind is recorded, processed, or stored.
• On-device processing: Captured audio is processed entirely on your device using Apple's Speech Recognition framework for transcription. The audio data follows the same on-device storage path as microphone recordings.
• No upload: Audio is never uploaded to our servers or any third party. It is stored on your device and, if iCloud is enabled, in your personal iCloud account.
• No sharing: Audio data is not shared with any third parties.
• macOS implementation: On macOS, MoosePad uses Apple's ScreenCaptureKit framework. The video component is configured to the minimum possible resolution (2×2 pixels) and is discarded immediately. System audio capture requires your explicit permission through macOS System Settings (Privacy & Security > Screen & System Audio Recording). You can revoke this permission at any time.
• iPhone and iPad implementation: On iPhone and iPad, MoosePad uses Apple's ReplayKit Broadcast Upload Extension. The extension only reads audio that other apps make available, and iOS does not hand live call audio (Zoom, Teams, Meet, phone, or FaceTime) to any app, so this path cannot capture the other side of a call. Use speakerphone, or the Mac app, for that. You start the broadcast yourself from a button inside MoosePad before each recording, and you can stop it from the system status bar or from MoosePad's Stop Recording button. Although iOS shows a system warning that mentions screen content and notifications (the standard warning for any screen broadcast), MoosePad does not capture or store any screen content, video, or notifications.

iCloud sync

If you have iCloud enabled, MoosePad uses Apple's CloudKit to sync your meetings, transcripts, and settings across your devices. This data is stored in your personal iCloud account and is subject to Apple's Privacy Policy. Diving Moose Studios does not have access to your iCloud data.

Family Sharing

MoosePad supports Family Sharing for subscriptions through the App Store. Family Sharing is managed by Apple. Each family member's meeting data remains private to their own device and iCloud account.

4. Data Storage and Security

Your meeting data (audio, transcripts, summaries, and notes) is stored on your device and, if iCloud is enabled, in your personal iCloud container. We use Apple's built-in security frameworks, including Keychain for credential storage and CloudKit's encryption for synced data.

Because your meeting content is never stored on our servers, its security depends on your device security (passcode, Face ID, Touch ID) and your iCloud account security. We recommend keeping your device and Apple ID protected with strong passwords and two-factor authentication. The only personal data we hold on a server is your subscriber record (name and email), stored with Supabase.

5. Third-Party Services

MoosePad does not integrate with any third-party analytics, advertising, or tracking services. The only external services involved are:

• Apple App Store for distribution and payments
• Apple iCloud (CloudKit) for optional cross-device sync
• Apple Speech framework for on-device transcription
• Cloud AI service (via the Vercel AI Gateway) for meeting summaries and the chat feature. It receives transcript text only, never your audio, and does not use it to train its models.
• Vercel, which hosts our website and the endpoints that pass transcript text to the AI service
• Supabase, which stores our email subscriber list (your name and email address)
• Resend, which delivers our product-update emails
• RevenueCat, which manages and verifies subscription status

Apple services are governed by Apple's Privacy Policy. Each of these providers processes only the limited data described above.

6. Children's Privacy

MoosePad is not directed at children under the age of 13. We do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us and we will take steps to address the situation.

7. Data Retention and Deletion

Since your data is stored on your device and in your iCloud account, you have full control over it at all times:

• Delete individual meetings from within the app at any time
• Delete all app data by deleting the app from your device
• Remove iCloud data through your device's iCloud storage settings
• Delete your account using the "Delete Account" option in the app's Settings
• Unsubscribe and remove your subscriber record using the unsubscribe link in any email, the email toggle in Settings, or by emailing privacy@moosepad.app

Your meeting data lives on your device and in your iCloud account, so you control it directly. The only record we hold is your subscriber entry (name and email), which we remove when you unsubscribe or ask us to.

8. Your Rights

Depending on where you live, you may have certain rights regarding your personal information, including the right to access, correct, delete, or port your data. Since MoosePad stores your meeting data on your device and in your iCloud account, you can exercise these rights directly on your device. For the one record we hold (your subscriber entry), contact us or use the unsubscribe link and we will access, correct, or delete it.

If you have questions about your rights or need assistance, contact us at the address below.

9. Changes to This Policy

We may update this Privacy Policy from time to time. If we make significant changes, we'll update the "Last updated" date at the top of this page and may notify you through the app. Your continued use of MoosePad after any changes means you accept the updated policy.

10. Contact Us

If you have questions or concerns about this Privacy Policy or MoosePad's privacy practices, contact us at:

Diving Moose Studios LLC
Seattle, Washington
Email: privacy@moosepad.app